Return and Refund Policy

Last updated: June 12, 2021
Thank you for shopping at Saaviii operated by Saaviii.
Head Office: 19, Maswani, Fatehpur, Uttar Pradesh, India, Pin- 212601
Address Line 1.  Retail Outlet
Saaviii, Iti Mod, Verma Chauraha, Fatehpur, Uttar Pradesh, India, Pin – 212601
Contact: 8318769003
Email: [email protected]

About our self
Our aim to provide only 100% authentic products to all on a very reasonable price. That’s why we never source anything from ‘grey market’; we offer only those products which are 100% authentic and sourced directly from their authorized distributors.  We’re always bettering our processes to ensure we’re always delivering the best.

  • 100% Original .
  • No Fakes.
  • No Copies.

Saaviii’s guarantee that the products sold on the site are 100% genuine and only sourced directly from their authorized distributors, and never from the grey market.

Shipping charges:   Free Shipping for Order above 1000 (Except Fatehpur)

As we are on our first phase of e-commerce we are currently accepting order from (Fatehpur city, pin- 212601) and deliver products in only (Fatehpur City).

Payment method: ONLY CASH ON DELIVERY

Estimated delivery time: We usually deliver most of our products within 1-3 days (excluding public holidays)

 

CANCELLATION POLICY

Cancellation before shipment If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on [email protected]  or call us on +91 8318769003.

Cancellation post shipment:

We provide exchange facility on some of our products, for availing this facility you have to visit our Store (Saaviii, Iti Mod, Verma Chauraha, Fatehpur, Uttar Pradesh, India, Pin – 212601

) or inform us immediately over the phone call at 8318769003. With Original Invoice send by us (Saaviii) & the product should not be tempered, broken, sealed not be open condition.

If you have get something broken, Change (different product that you have ordered), you have to inform us through the email [email protected] or phone call in 8318769003 within the 24 hours of delivery of your order, if you don’t inform us within the time period, we are no liable to exchange or return the product.

 

  • At the case of electronic products,

On Electronic Products:

Type 1 product: Warranty or Guaranty provide by the Manufacturer.

Type 2 Product: Warranty or Guaranty does not provide by the Manufacturer.

 

In case of Type 1 product:

We sell only branded and genuine products, but some company don’t provide any after sale warranty or guaranty (Type 1 products) in that we are not liable to provide any after sale service, exchange, warranty or guaranty.

If there is any error on product (which is delivered)  is not working (working means that product is not the way it should be when it is switch on ) then you (shopper / buyer of product) have to inform us within the 12 hours of delivery of products  through email i.e  [email protected]  or phone call on no: 8318769003. And you have to visit at store Saaviii, Iti Mod, Verma Chauraha, Fatehpur, Uttar Pradesh, India,Pin – 212601, with original invoice, and with all the products include packing box, product outer case, wire, free adjusters, any offers products if any, provided within the box.

In case of failing this we are not liable to provide any after sale warranty or guaranty on that product.

In case of Type 2 products:

You (Buyer / Shopper) have to contact to the Manufacturer, methods mention on the outer box of the products

All the instruction must be followed provided by the manufacturer. Seller (Saaviii.com) is not liable for any after sale service.

On Cosmetic & Daily Essential Products:

All Cosmetic & Daily Essential Products are subjected to buyer or user  Skin condition, we only refer products on the basis of other buyer or user reviews.

All products are subjected to the suitable type and nature of the skin of the customer. Please read all the instruction and information printed on the outer box of the product by the manufacturer. We (Saaviii.com) is not taking any responsibility of the use and their effect of products on the buyer or the end user.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Saaviii, Verma Chouraha and Chowk Fatehpur.
  • Service refers to the Website.
  • Website refers to Saaviii, accessible from https://saaviii.com/
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: